Welcome to 1v1chat ("Platform", "we", "us", or "our"). These Terms of Service ("Terms") govern your access to and use of our one-on-one chat, messaging, social interaction, and related services, including our mobile applications, websites, features, content, and any associated services (collectively, the "Services").
Our Services may include one-on-one messaging, audio or video communications, matching features, virtual gifts, AI-powered features, content sharing, and other interactive social features made available through our applications, websites, and related platforms.
By accessing or using the Services, you acknowledge that you have read, understood, and agreed to be bound by these Terms, as well as our Privacy Policy and any additional policies or guidelines that may apply to specific features of the Services.
You must be at least eighteen (18) years old, or the age of majority in your jurisdiction (whichever is higher), to access or use the Services. If you do not agree to these Terms, you must not access or use the Services.
Description of Services
- 1v1chat provides an online platform that enables users to connect and interact through one-on-one messaging, audio calls, video calls, matching features, virtual gifting, interactions, and other social or communication-related features. The Services may be made available through mobile applications, websites, or other affiliated platforms operated by 1v1chat.
- In connection with your use of the Services, you may create a profile, communicate with other users, participate in interactive features, transmit information, or otherwise engage in social interactions through the Services. You acknowledge that your interactions with other users are solely at your own discretion and risk.
- You are solely responsible for your use of the Services and your interactions with other users. You agree to comply with all applicable laws, regulations, and platform policies in connection with your use of the Services. 1v1chat reserves the right, but does not undertake the obligation, to monitor, review, restrict, suspend, or remove access to certain features, accounts, activities, or interactions at its sole discretion.
- 1v1chat may modify, suspend, restrict, or discontinue any part of the Services at any time, including specific features, matching functions, communication capabilities, virtual items, geographic availability, or access permissions, with or without prior notice and without liability to you or any third party.
Eligibility and Account Responsibilities
- You represent and warrant that you are at least eighteen (18) years old, or the age of legal majority in your jurisdiction, whichever is higher. The Services are intended solely for adults. Persons under the age of 18 are strictly prohibited from accessing or using the Services, with or without parental or guardian consent. 1v1chat does not knowingly permit minors to use the Services or knowingly collect personal information from individuals under the age of 18. If you are under 18 years old, you must not register for, access, or otherwise use the Services.
- By creating an account or using the Services, you represent that all information submitted to 1v1chat is truthful and accurate, including your age and identity information. You acknowledge that 1v1chat may not be able to independently verify the age or identity of all users, and 1v1chat shall not be liable for any false, misleading, or inaccurate information provided by users.
- To access certain features of the Services, you may be required to register for an account ("Account") and provide certain information, including but not limited to your email address, phone number, date of birth, profile information, or login credentials. You agree to maintain accurate, current, and complete account information.
- You are solely responsible for maintaining the confidentiality and security of your Account and for all activities conducted under your Account. You agree to notify 1v1chat immediately of any unauthorized access to or use of your Account or any other breach of security. You may not impersonate another person, create an Account using false information, or use the Services in violation of these Terms or applicable laws.
Subscription and Payment
- Certain features of the Services may require payment, subscription, the purchase of virtual credits, virtual items, premium access, or other paid functionalities (collectively, “Paid Services”). 1v1chat reserves the right to introduce, modify, suspend, restrict, or discontinue any Paid Services, pricing structures, subscription models, usage limitations, or feature availability at any time at its sole discretion. Certain Paid Services may be offered on a subscription basis that automatically renews unless cancelled before the applicable renewal date. By purchasing a subscription, you authorize 1v1chat or the applicable third-party payment provider to charge your selected payment method on a recurring basis for the applicable subscription fees, taxes, and other charges. You may manage or cancel your subscription through your account settings or the applicable third-party platform through which the subscription was purchased. Unless otherwise required by applicable law, subscription fees are non-refundable once charged.
- The Services may include virtual credits, coins, tokens, gifts, consumable features, or other digital items that may be used within the Services (“Virtual Items”). Virtual Items are licensed, not sold, to you on a limited, personal, revocable, non-transferable, non-sublicensable basis solely for use within the Services in accordance with these Terms. Virtual Items have no cash value, are not redeemable for money or monetary value, and do not constitute personal property, proprietary rights, stored value, or any vested rights of any kind. You may not transfer, sell, exchange, trade, sublicense, distribute, or otherwise dispose of Virtual Items outside the Services or attempt to monetize Virtual Items except as expressly authorized by 1v1chat.
- 1v1chat reserves the right, at its sole discretion, to manage, regulate, control, modify, suspend, revoke, limit, discontinue, or eliminate Virtual Items, including their pricing, availability, exchange ratios, usage scope, or functionality, at any time with or without notice and without liability to you. 1v1chat shall not be responsible for any loss, theft, unauthorized access to, or unauthorized use of Virtual Items or Accounts, except where required by applicable law. If your Account remains inactive for an extended period of time, 1v1chat reserves the right, subject to applicable law, to suspend, limit, expire, remove, or otherwise make unavailable some or all Virtual Items associated with your Account. 1v1chat may, at its sole discretion, offer promotions, discounts, trials, bonuses, rewards, or limited-time offers relating to Paid Services or Virtual Items. Such offers may be subject to additional terms and may be modified, suspended, or terminated at any time without liability.
- Virtual Items, subscriptions, and other Paid Services provided through the Services are offered solely for entertainment and platform functionality purposes. Nothing within the Services shall be construed as providing banking services, payment accounts, stored value accounts, financial products, investment services, money transmission services, or similar regulated financial services.
- By purchasing or subscribing to any Paid Services, you confirm that you are authorized to use the selected payment method and authorize 1v1chat and its third-party payment providers to charge the applicable fees, taxes, and other charges associated with your purchase or subscription. You are responsible for any applicable taxes, currency conversion fees, mobile carrier charges, bank fees, or other charges incurred in connection with your purchases or use of the Services.
- Payments made through the Services may be processed by third-party payment processors, app stores, or billing providers, including but not limited to Apple App Store, Google Play, Stripe, PayPal, mobile carriers, or other authorized payment service providers. Your use of such third-party payment services may be subject to additional terms, conditions, and privacy policies imposed by the applicable third party. 1v1chat does not control and is not responsible for the availability, security, functionality, processing, or performance of any third-party payment services. Where purchases are made through Apple App Store or Google Play, billing, refunds, subscription management, and payment disputes may be governed by the applicable platform provider’s rules and policies.
- Unless otherwise required by applicable law or expressly stated by 1v1chat, all purchases, subscriptions, payments, and consumptions made through the Services are final and non-refundable. If you believe that a transaction was unauthorized or incorrect, you must promptly contact the applicable payment provider or platform through which the transaction was processed. 1v1chat reserves the right to suspend, restrict, terminate, or investigate Accounts associated with excessive refund requests, chargebacks, payment disputes, fraudulent activity, abuse of promotional programs, or other abnormal transaction behavior.
User Conduct and Safety
- You are solely responsible for your conduct, communications, interactions, and activities while using the Services. You agree to use the Services in a lawful, respectful, and responsible manner. You shall not use the Services to engage in, promote, facilitate, or transmit any content, activity, or behavior that:
- violates any applicable law, regulation, or legal obligation;
- is unlawful, fraudulent, deceptive, misleading, defamatory, obscene, pornographic, sexually exploitative, abusive, harassing, hateful, discriminatory, violent, or threatening;
- exploits, harms, or attempts to exploit or harm minors in any way;
- infringes or misappropriates the intellectual property rights, privacy rights, publicity rights, or other rights of any third party;
- involves stalking, intimidation, blackmail, extortion, impersonation, doxxing, or non-consensual sharing of personal information or intimate content;
- promotes prostitution, human trafficking, escort services, illegal sexual services, or other exploitative or unlawful activities;
- contains malware, spyware, viruses, bots, scripts, or other harmful or disruptive code;
- interferes with, disrupts, damages, overloads, or compromises the integrity, security, or proper functioning of the Services;
- attempts to gain unauthorized access to the Services, other user accounts, or related systems or networks;
- uses automated means, scraping tools, bots, or similar technologies to access, collect, manipulate, or interact with the Services without authorization;
- circumvents, disables, or interferes with any safety features, moderation systems, geographic restrictions, payment systems, or enforcement mechanisms implemented by 1v1chat; or
- otherwise creates risk, legal exposure, or potential liability for 1v1chat, its affiliates, users, or third parties.
- To maintain platform safety, comply with applicable laws, app store requirements, and internal risk control policies, 1v1chat may implement moderation measures, behavioral detection systems, reporting mechanisms, content review processes, account restrictions, or other enforcement actions at its sole discretion. Such enforcement actions may include removing or restricting access to content, limiting certain features or functionalities, issuing warnings, temporarily suspending Accounts, permanently terminating Accounts, restricting transactions, preserving relevant records or information, or taking other actions deemed reasonably necessary to protect the Services, users, third parties, or 1v1chat.
- 1v1chat may use automated systems, algorithms, artificial intelligence technologies, manual review processes, or combinations thereof to detect, identify, review, or address suspected violations, harmful conduct, fraudulent activity, spam, scams, unauthorized behavior, or other activities that may violate these Terms or applicable laws. You acknowledge that such systems may not always operate perfectly and may result in errors, delays, or inaccurate outcomes. Where reasonably necessary or required by applicable law, 1v1chat may cooperate with law enforcement authorities, regulators, courts, governmental agencies, app store operators, payment providers, or other authorized third parties in connection with investigations, legal requests, safety concerns, suspected unlawful activities, or enforcement matters.
- You understand that 1v1chat is an online platform that enables interactions between users. Interactions through the Services may involve users acting under false identities or providing inaccurate, misleading, offensive, unlawful, or inappropriate information. 1v1chat does not control, endorse, verify, or guarantee the identity, intentions, legitimacy, truthfulness, legality, or conduct of any users or interactions occurring through the Services. While 1v1chat may implement moderation, reporting, verification, or safety-related measures, 1v1chat cannot guarantee that all misconduct, harmful behavior, fraudulent activity, unauthorized conduct, or violations of these Terms will be identified, prevented, or resolved. You are solely responsible for your interactions with other users and should exercise appropriate caution and judgment when communicating with others, sharing personal information, sending money, clicking external links, engaging in private communications, or arranging interactions outside the Services. To the maximum extent permitted by applicable law, 1v1chat shall not be liable for the conduct, actions, communications, or behavior of any users, whether occurring online or offline, or for any disputes, losses, damages, injuries, emotional distress, financial harm, or other consequences arising from user interactions solely because such interactions occur through the Services.
Privacy
- Your privacy is important to us. Please review our Privacy Policy to learn how 1v1chat collects, uses, stores, processes, shares, and protects your information when you access or use the Services. By accessing or using the Services, you acknowledge and agree that your information may be collected, used, and disclosed in accordance with our Privacy Policy. 1v1chat may also access, preserve, review, or disclose information where reasonably necessary to comply with applicable laws, regulations, legal processes, or governmental requests, enforce these Terms or platform policies, investigate suspected violations, fraud, security issues, or harmful activities, or protect the rights, safety, and legitimate interests of 1v1chat, its users, or third parties.
Intellectual Property
- The Services, including all software, technology, designs, interfaces, trademarks, logos, service marks, trade names, graphics, audiovisual materials, features, functionalities, and other content made available by 1v1chat through the Services (collectively, the “1v1chat Materials”), are owned by or licensed to 1v1chat and are protected by applicable intellectual property, copyright, trademark, trade secret, and other laws.
- Subject to your compliance with these Terms, 1v1chat grants you a limited, non-exclusive, non-transferable, non-sublicensable, revocable license to access and use the Services solely for your personal and non-commercial use. Except as expressly permitted by applicable law or these Terms, you shall not copy, reproduce, modify, adapt, distribute, display, publish, transmit, create derivative works from, reverse engineer, decompile, scrape, sell, license, exploit, or otherwise use any portion of the Services or the 1v1chat Materials without prior written consent from 1v1chat. Nothing in these Terms grants you any ownership rights in or to the Services or the 1v1chat Materials. All rights not expressly granted are reserved by 1v1chat and its licensors.
- To the extent you make content, profile information, usernames, avatars, livestreams, images, videos, audio, comments, or other materials available through public or publicly accessible areas or features of the Services (“Public Content”), you grant 1v1chat a non-exclusive, worldwide, royalty-free, sublicensable license to host, store, reproduce, display, distribute, adapt, modify, promote, and otherwise use such Public Content for the purposes of operating, improving, developing, promoting, and providing the Services. Where reasonably necessary for the operation, promotion, marketing, or distribution of the Services, you also authorize 1v1chat and its affiliates, partners, and service providers to use your publicly displayed username, profile image, likeness, and Public Content in connection with the Services without additional compensation to you. This license is limited to Public Content and does not grant 1v1chat ownership of your content or private communications.
- If you provide suggestions, ideas, feedback, recommendations, or other comments relating to the Services (“Feedback”), you agree that 1v1chat may use, disclose, reproduce, modify, distribute, or otherwise exploit such Feedback without restriction or compensation to you.
- 1v1chat respects the intellectual property rights of others and expects users of the Services to do the same. If you believe that any content, activity, or material available through the Services infringes your intellectual property rights or other legal rights, you may submit a complaint to 1v1chat through the contact information made available within the Services or these Terms, along with sufficient information reasonably necessary for us to review the matter. Upon receipt of a valid complaint, 1v1chat reserves the right, at its sole discretion, to investigate the matter and take appropriate actions, including removing or restricting access to the relevant content, suspending or terminating Accounts, or taking other enforcement measures where appropriate. 1v1chat may also terminate or restrict access to the Services for users who are determined to be repeat or serious infringers of intellectual property rights or other applicable laws.
Third-Party Services
- The Services may contain links to, integrations with, or functionality provided by third-party websites, applications, platforms, content, products, or services (“Third-Party Services”), including but not limited to app stores, payment providers, social media platforms, analytics providers, advertising partners, or external websites. Your access to and use of any Third-Party Services may be subject to separate terms, conditions, and privacy policies imposed by the applicable third party. 1v1chat does not control and is not responsible for the availability, accuracy, legality, security, functionality, content, policies, or practices of any Third-Party Services.
- The inclusion, availability, or accessibility of any Third-Party Services through the Services does not imply endorsement, sponsorship, recommendation, partnership, or affiliation by 1v1chat unless expressly stated otherwise. You acknowledge and agree that 1v1chat shall not be liable for any losses, damages, liabilities, disputes, or other consequences arising from or relating to your access to, use of, reliance upon, or interactions with any Third-Party Services.
- Where the Services are accessed through or distributed by third-party platforms, including Apple App Store or Google Play, you acknowledge that such third-party platforms are not responsible for the Services or their content and may impose additional rules, restrictions, or requirements applicable to your use of the Services.
Disclaimers
- The Services are provided on an “as is” and “as available” basis to the maximum extent permitted by applicable law.
- To the maximum extent permitted by applicable law, 1v1chat disclaims all warranties, representations, and conditions of any kind, whether express, implied, statutory, or otherwise, including any implied warranties of merchantability, fitness for a particular purpose, title, non-infringement, accuracy, availability, security, reliability, or uninterrupted use. 1v1chat does not warrant or guarantee that:
- the Services will always be available, uninterrupted, secure, error-free, or free from delays;
- the Services or any content, communications, or materials available through the Services will be accurate, complete, reliable, lawful, safe, or suitable for your needs;
- any defects, vulnerabilities, or errors will be corrected;
- the Services will be free from viruses, malware, harmful code, unauthorized access, or other security threats; or
- interactions with other users will be safe, authentic, lawful, respectful, successful, or free from fraud, scams, harassment, offensive conduct, or other harmful behavior.
- You acknowledge and agree that your use of the Services and interactions with other users are at your own discretion and risk.
- No oral or written information, statements, advice, or communications provided by 1v1chat or through the Services shall create any warranty or representation unless expressly stated in these Terms.
Limitation of Liability
- To the maximum extent permitted by applicable law, 1v1chat, its affiliates, licensors, service providers, and partners shall not be liable for any indirect, incidental, consequential, special, exemplary, punitive, or similar damages arising out of or relating to your access to, use of, inability to use, or interactions in connection with the Services, even if advised of the possibility of such damages.
- To the maximum extent permitted by applicable law, 1v1chat shall not be responsible for any losses, damages, liabilities, claims, or disputes arising from:
- user conduct, user-generated activities, or interactions between users;
- fraud, scams, impersonation, harassment, offensive conduct, unlawful activity, or unauthorized behavior by users or third parties;
- unauthorized access to or use of your Account or information;
- interruptions, delays, errors, bugs, outages, data loss, or security incidents affecting the Services;
- third-party services, payment providers, app stores, external websites, or linked platforms; or
- decisions made, actions taken, or reliance placed by you based on information, communications, or interactions through the Services.
- To the extent permitted by applicable law, the total aggregate liability of 1v1chat arising out of or relating to the Services or these Terms shall not exceed the greater of: (i) the amount you paid to 1v1chat for the Services during the six (6) months immediately preceding the event giving rise to the claim; or (ii) USD 100. Nothing in these Terms shall exclude or limit liability that cannot be excluded or limited under applicable law.
Indemnification
- To the maximum extent permitted by applicable law, you agree to defend, indemnify, and hold harmless 1v1chat, its affiliates, licensors, service providers, partners, officers, directors, employees, agents, and representatives from and against any claims, demands, actions, proceedings, liabilities, damages, losses, judgments, settlements, penalties, fines, costs, and expenses, including reasonable legal and attorneys’ fees, arising out of or relating to:
- your access to or use of the Services;
- your violation of these Terms, applicable laws, regulations, or the rights of any third party;
- your conduct, communications, interactions, content, or activities in connection with the Services;
- any disputes between you and other users or third parties; or
- your misuse of the Services or any fraudulent, unlawful, harmful, or unauthorized activities associated with your Account.
- 1v1chat reserves the right, at your expense and where permitted by applicable law, to assume the exclusive defense and control of any matter subject to indemnification by you, and you agree to cooperate with 1v1chat in the defense of such claims.
- You may not settle any claim subject to indemnification without 1v1chat’s prior written consent if such settlement imposes liability, obligations, admissions, or restrictions on 1v1chat.
Termination and Suspension
- 1v1chat reserves the right, at its sole discretion and to the maximum extent permitted by applicable law, to suspend, restrict, limit, terminate, or deactivate your Account or access to all or part of the Services at any time, with or without prior notice, where 1v1chat reasonably determines that:
- you have violated these Terms, platform policies, or applicable laws or regulations;
- your activities may create legal, regulatory, security, operational, financial, or reputational risk for 1v1chat, other users, or third parties;
- your Account is associated with fraudulent, abusive, deceptive, unauthorized, suspicious, or harmful activities;
- such action is necessary to comply with legal obligations, law enforcement requests, court orders, app store requirements, payment provider requirements, or internal risk control measures; or
- your Account has been inactive for an extended period of time.
- You may stop using the Services or terminate your Account at any time, subject to any outstanding obligations, subscriptions, payment commitments, or unresolved disputes associated with your Account. Upon suspension or termination of your Account or access to the Services, your right to use the Services will immediately cease, and certain content, information, account data, or features may no longer be accessible to you. 1v1chat may also retain or preserve certain information where reasonably necessary to comply with applicable laws, enforce these Terms, resolve disputes, prevent fraud or abuse, or protect the legitimate interests of 1v1chat, its users, or third parties. Termination or suspension of the Services or your Account shall not limit any rights, remedies, obligations, or liabilities that accrued prior to such termination or suspension.
Governing Law and Dispute Resolution
- These Terms, your access to and use of the Services, and any disputes, claims, or controversies arising out of or relating to the Services or these Terms shall be governed by and construed in accordance with the laws of Singapore, without regard to its conflict of laws principles. Before initiating any arbitration or legal proceeding, you and 1v1chat agree to first attempt to resolve any dispute, claim, or controversy informally and in good faith. The party seeking to raise a dispute shall provide written notice describing the nature of the dispute and the requested resolution, and the parties shall attempt to resolve the matter through consultation for at least thirty (30) days following receipt of such notice. If such dispute cannot be resolved through consultation within thirty (30) days, the dispute shall be referred to and finally resolved by arbitration administered by the Singapore International Arbitration Centre (“SIAC”) in accordance with the SIAC Rules in force at the time the arbitration is commenced, which rules are deemed to be incorporated by reference into this clause. The seat of arbitration shall be Singapore. The arbitration shall be conducted in English. The arbitral tribunal shall consist of one (1) arbitrator.
- To the maximum extent permitted by applicable law, any arbitration proceedings, related submissions, communications, evidence, decisions, and resolutions shall be confidential and shall not be disclosed to any third party except as reasonably necessary to conduct the arbitration, enforce an arbitral award, seek interim or equitable relief, comply with applicable law or legal process, or as otherwise agreed by the parties in writing. Nothing in this section prevents either party from disclosing information to legal, financial, or professional advisors subject to appropriate confidentiality obligations.
- To the maximum extent permitted by applicable law, you and 1v1chat agree that any dispute resolution proceedings shall be conducted only on an individual basis and not in a class, consolidated, representative, collective, or similar action.
- To the extent permitted by applicable law, any claim or cause of action arising out of or relating to the Services or these Terms must be filed within one (1) year after such claim or cause of action arose; otherwise, such claim or cause of action shall be permanently barred.
- Nothing in these Terms shall prevent 1v1chat from seeking injunctive relief, equitable remedies, or interim protective measures from any court of competent jurisdiction where reasonably necessary to protect its rights, confidential information, intellectual property, platform security, or legitimate interests.
Changes to the Terms
- 1v1chat reserves the right to modify, update, suspend, discontinue, or change all or any part of the Services at any time, including features, functionalities, availability, pricing, subscriptions, Virtual Items, technical requirements, or supported platforms, with or without notice and without liability to you, to the maximum extent permitted by applicable law.
- 1v1chat may also revise, amend, or update these Terms from time to time. Where required by applicable law, 1v1chat will make reasonable efforts to provide notice of material changes through the Services, by email, or through other appropriate means. Unless otherwise stated, updated Terms will become effective upon posting or publication by 1v1chat. Your continued access to or use of the Services after the effective date of the updated Terms constitutes your acceptance of the revised Terms. If you do not agree to the modified Terms, you must stop using the Services and discontinue access to the Services.
Miscellaneous
- If any part of these Terms is found to be invalid or unenforceable, the remaining parts will continue to apply. 1v1chat’s failure to enforce any part of these Terms will not be considered a waiver of its right to do so later.
- You may not transfer or assign your rights or obligations under these Terms without our prior consent. 1v1chat may transfer or assign these Terms in connection with a merger, acquisition, restructuring, sale of assets, or similar corporate transaction.
- 1v1chat may make available additional terms, guidelines, policies, or rules applicable to specific Services, features, activities, promotions, or functionalities. Such additional terms will be made available in connection with the relevant Services or features and will become part of your agreement with 1v1chat if you access or use those Services or features. These Terms, together with any policies, guidelines, or additional terms referenced in them, constitute the agreement between you and 1v1chat regarding your access to and use of the Services.
- We may provide notices to you through the Services, by email, by in-app message, or by other reasonable means. You agree that electronic notices and communications satisfy any legal requirement that such communications be in writing.
Contact Us
- If you have any questions, concerns, complaints, or requests regarding these Terms or the Services, you may contact us via email at: support@1v1chat.pro.
- 1v1chat may require you to provide sufficient information for verification, review, or investigation purposes before responding to certain requests, reports, complaints, or legal inquiries. We will review and respond to inquiries in accordance with applicable law and our internal processes.